Legislation
CONSUMER CONFLICTS RESOLUTION

In case of a dispute, the consumer may resort to an Alternative Dispute Resolution Entity:

CICAP - Centro de Informação de Consumo e Arbitragem do Porto

Address: Rua Damião de Góis, 31 - Loja 6, 4050-255 Porto
Phone: 225 508 349
Web: http://www.cicap.pt

More information on Portal do Consumidor (www.consumidor.pt)